Complaints Procedure

We hope that you are entirely satisfied with your dental care and treatment and would be happy to recommend our services to others.

If not, please let us know about it so that we can rectify the cause for dissatisfaction and improve our service.

You can request a copy of the practice complaints procedure from our practice manager who will explain the procedure in detail and deal with any concerns you might have.

Alternatively you can e-mail us on compliments@whitecartdentalcare.co.uk or
complaints@whitecartdentalcare.co.uk

If patients are not satisfied with the result of our procedure then a complaint may be made to:

The Dental Complaints Service, The Lansdowne Building, 2 Lansdowne Road, Croydon, Greater London CR9 2ER (Telephone: 08456 120 540) for complaints about private treatment

The General Dental Council, 37 Wimpole Street, London, W1M 8DQ (Telephone: 0845 222 4141), the dentists’ regulatory body for complaints about professional misconduct.

Please email us at info@whitecartdentalcare.co.uk or use the online form below. Fields in bold are required