I had my first visit to the practice the other day and i have to say that from start to finish the experience was life changing.
I had avoided dental practices for five years due to a severe case of phobia!! I was always sedated fully for any treatment and it always took three or four attempts to even get me in the door for a check up.
I was recommended this practice and was advised to see Colin.
The receptionist was lovely over the phone and in person when I went in to check in.
The practice is welcoming, fresh looking, light and warm.
I have honestly never experienced a dental check up like it before. My dentist was extremely attentive, listened to all of my fears and concerns and somehow very quickly assessed how to handle the situation. I had even advised that one of my main phobias (as silly as it is) is with the probes they use, so he didn’t use any and still performed a full and detailed examination.
He even explained everything that was going to happen, what the results were (not as bad as I had thought) and what was going to happen next.
Once he came up with my treatment plan over a couple of appointments he then shocked me further by actually asking how that sounded to me!
I managed to go from utterly terrified and almost walking straight back out to perfectly happy and laughing by the end of it.
I am honestly going to recommend this practice to anyone who asks and for the first time in my life, I am setting a goal to have any treatment I need in the future done without sedation!
Big thumbs up for the practice and all who work there, because it is simply amazing.